Terms of Service

Last updated: June 20, 2026

These Terms of Service govern your use of the Medixa online store and your purchase of Medixa products. By using this website or placing an order, you agree to these terms.

Online store

You must provide current, complete and accurate information when placing an order. You may not use this website for unlawful activity, interfere with its operation or attempt to access systems or information without authorization.

Products and information

We aim to present product descriptions, images, ingredients, prices and availability accurately. Screen settings and packaging updates can cause minor visual differences. Hair-care content on this website is general cosmetic information and is not medical advice, diagnosis or treatment.

Orders and payment

Submitting an order does not guarantee acceptance. We may cancel or limit an order where a product is unavailable, information is incorrect, payment cannot be confirmed or fraud is suspected. Prices are displayed in the currency shown on the store and may change without notice before an order is placed.

Delivery and returns

Delivery is governed by our Shipping Policy. Returns and refunds are governed by our Refund Policy.

Intellectual property

The Medixa name, branding, product photography, written content and website design are owned by or licensed to Medixa and may not be copied, republished or commercially used without permission.

Third-party services

Parts of the store, including payments, delivery and analytics, may be provided by third parties. Their services may be subject to separate terms and privacy practices.

Liability

To the extent permitted by applicable law, Medixa is not responsible for indirect or consequential loss arising from use of the website or products. Nothing in these terms excludes rights or liabilities that cannot legally be excluded.

Changes

We may update these terms when our services, products or legal obligations change. The updated date appears at the top of this page.

Governing law and contact

These terms are governed by the applicable laws of Pakistan. Questions may be submitted through our Contact page.